Privacy Policy

Introduction

Abaxus ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our self-hosted usage-based billing software services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company information and job title
• Stakeholder email addresses for business identification and communication
• Marketing preferences and communication history
• Technical information related to your use of our services

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Geographic location data

Cookie Usage and Google Analytics

Google Analytics

We use Google Analytics to analyze how users interact with our website. Google Analytics uses cookies to collect information such as visit frequency, pages viewed, and referring sites. We use this solely to improve website performance. You can opt out via the Google Analytics browser add-on.

Types of Cookies We Use

How We Use Your Information

We use collected information for the following purposes, all related to marketing activities on our website:

GDPR Compliance and Your Rights

Under GDPR, if you are located in the European Union, you have the following rights regarding your personal data:

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party providers who assist in operating our website (e.g. Google Analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organisational security measures to protect your personal data. These include:

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required by law:

• Marketing Data: Retained until you unsubscribe or request deletion
• Analytics Data: Anonymised data retained for up to 26 months (Google Analytics standard)
• Contact Information: Retained for up to 3 years after last contact
• Legal Requirements: Retained as required by applicable laws

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. We ensure all international transfers comply with applicable data protection laws through:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules where applicable

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.